Kiwibank has announced its intention to form a standalone branch in Orewa. This means that NZ Post, which currently shares premises with Kiwibank, is now on the lookout for a local agent for its services.
Staff of both organisations were informed that the split was being considered in July (HM July 18). The decision, which will see the Orewa Post office close, was announced on August 22 via press release.
NZ Post says that it is committed to providing postal services to the Orewa community, and continuing to have locations that customers can easily access.
NZ Post Head of Retail, Mark Yagmich says the organisation has begun looking for a local agency to help deliver the postal and bill payment services currently available from the Orewa NZ Post and Kiwibank.
“We’d like to reassure our customers that postal services will continue to be provided to the Orewa community,” Mr Yagmich says.
“This model of working with local agents is more financially sustainable for NZ Post, in an ever-changing mix of postal services usage – the decline of mail, versus the increase in parcel services. It’s also good for the local businesses we work with, as it provides additional business for them. Along with still being able to access postal services, this approach works well for our customers, who also often enjoy longer opening hours, and more convenient locations.”
He says the changes are necessary “in order to operate as a commercially sustainable business”.