Auckland Transport (AT) was recognised for its digital response to Covid-19 with a win in the ‘fast-tracked project’ category at the Association of Local Government Information Management awards.
The awards were instigated so that technical disciplines working in local government could demonstrate how they adapted to support their organisation and communities during the Covid crisis.
During the Alert Level 4 lockdown, Aucklanders still used public transport for essential journeys, but needed to maintain a two-metre distance while on board.
In less than a week, AT delivered a way of seeing how full the bus was, in real time, through its AT mobile app.
AT surveyed public transport users during the lockdown and 61 percent of respondents used the app to help plan their journey.
The systems created during the first lockdown enabled AT to respond to the August Alert Level 3 lockdown in Auckland within hours.