My Account
Fifteen years in the automotive industry has made Marcus Bland a multi-tasker – the perfect training for his new role as owner of the Hibiscus Coast WOF Centre at the bottom of Arklow Lane.
On leaving school, Marcus worked his way up from phone sales in a small automotive air conditioning company, becoming a rep. Along the way, as you do in small companies, he learned a lot of other sides of the business, from looking after clients’ needs to building a website.
He later went on to assist with training courses on Automotive Air-conditioning fundamentals for the MTA as well as air conditioning sales and repairs.
Specialising in air conditioning meant that Marcus got to know most of the local automotive businesses and he jumped at the chance to take over when long time owner of Hibiscus Coast WOF Centre, Ursula Davis, put it up for sale.
The business has been on the Coast for around 20 years and is known for servicing and general repairs, brakes, tyres and batteries as well as WOFs.
Marcus has kept the same team of experienced and qualified mechanics – Scotty, Brad and Andrew – who are well known to customers for their high quality workmanship. Apart from rolling up his sleeves when air conditioning work is needed, Marcus is leaving the shop floor to the team so he can concentrate on running the business.
He says his first priority is to maintain the solid reputation that the business has established.
“We’re in a service industry, and this business has already got a reputation for friendly, honest service and competitive prices,” he says. “A lot of our clientele are women and they tell us that they come here because they get honest answers to their questions. I have received excellent feedback on our team’s workmanship and customer service – a great reinforcement for the confidence I have in our team.”
