Whangaparaoa’s winning workshop

A four-day Auto Super Shoppe conference in Auckland finished on a high note for Stanmore Bay franchisee owner/operator Mark Manihera.

The Whangaparaoa Auto Super Shoppe Carzone outlet beat 86 other super shoppes to claim the title of Best Presented Member 2017.

The award recognises the overall presentation of the showroom/office, workshop and yard, particularly its cleanliness.

Mark, who started in the automotive industry as an apprentice mechanic when he was 16, says he had some specific ideas in mind when he designed his purpose-built premises.

“We were one of the first businesses to join Auto Super Shoppe 11 years ago,” he says. “The new name umbrellaed our two previous businesses –Auto Tech and Carzone.

“When we started looking at a new building, transparency was high on my list of requirements. I wanted customers to be able to see the workshop and the environment where their vehicles were being serviced.

“Clean restrooms and a comfortable waiting room were also important features of the design and, in common with other members, the price list is prominently displayed above the counter.”

Mark says it is part of the Auto Super Shoppe philosophy to have a ‘no surprises’ policy.


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